The simple synopsis.

Although they’re one of the largest U.S. banks — operating in 21 states and Washington, D.C. — our client did not have a common customer identifier across all available information sources. The goal was to provide an extendable system that would allow for the online creation and maintenance of consumer accounts without duplication.

Meridian Technologies was tasked to develop and distribute an online application that supported the creation and management of over 80 million customer records. After fully assessing the problem, Meridian developed an application with a .NET user interface integration with a third-party search engine; a suite of web services for data access; and WebSphere workflow.

The benefit realization?

The technical solution developed by Meridian Technologies, which included a Workflow System, allowed all client systems access to the core customer information in a standardized manner. It gave the client a standards-based solution and a central point of maintenance for corporate data access. Both improving efficiency and accuracy while reducing long-term costs. The new system also allowed the client to be fully compliant with Basel II banking regulations.